Legal

Privacy Policy

Effective date: June 3, 2026

Chelsea Roodvoets, PLLC dba Aspire Naturopathic Medicine (“we,” “our,” or “us”) operates the website aspirenaturopathicmedicine.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data, including our mobile and text messaging practices.

1. Information We Collect

We collect information you provide directly to us when you interact with our Site or contact our practice. This includes:

  • Personal identification information: Name, email address, mailing address, date of birth, and phone number.
  • Health information: Information you provide when completing intake forms or communicating with our practice. This information is protected health information (PHI) subject to HIPAA and our Notice of Privacy Practices.
  • Consent and opt-in data: Phone numbers and specific consent captured when you opt in to receive text messages or communications from us.
  • Usage information: Standard web log data, such as your IP address, browser type, pages visited, and dates and times of your visits.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site and naturopathic medical services.
  • Process your inquiries, appointment requests, and communications.
  • Send you appointment reminders, health information, and practice updates via SMS if you have explicitly opted in to receive them.
  • Improve our website design, patient experience, and overall quality of care.
  • Comply with applicable laws, including HIPAA.

3. Sharing of Information and Mobile Privacy Restrictions

We do not sell, rent, or lease your personal information to third parties. We only share your information with trusted service providers who assist us in operating our website or providing care to you, provided those parties agree to keep your information confidential and comply with applicable privacy laws.

Important mobile opt-in disclaimer.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number, consent details, and SMS interaction data are used solely by Chelsea Roodvoets, PLLC dba Aspire Naturopathic Medicine to provide the text messaging services you requested and will not be shared, sold, or transferred to any third party.

4. Health Information and HIPAA

Aspire Naturopathic Medicine is a HIPAA-covered entity. Health information you share with our practice is protected health information (PHI) and is governed by our Notice of Privacy Practices, which is provided to all patients at the time of their first appointment. Our Notice of Privacy Practices describes in detail how your health information may be used and disclosed, and your rights with respect to that information.

SMS messages sent through our practice messaging system are transmitted via HIPAA-compliant platforms. However, standard SMS is not encrypted. For secure health-related communication, please use the Aspire Naturopathic Medicine patient portal through CharmHealth.

5. How to Opt Out of Text Messaging

If you have opted in to receive SMS messages from us, you can opt out at any time:

  • Reply STOP to any text message you receive from us to unsubscribe immediately.
  • After sending STOP, you will receive one final confirmation message and will no longer receive SMS messages from us.
  • Reply HELP to any text message for support, or contact us directly at drroodvoets@aspirenaturopathicmedicine.com or 480-697-5115.
  • If you wish to opt back in after opting out, you may do so by providing consent again through our website or contact form.

6. Data Security

We implement appropriate physical, administrative, and technical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. For sensitive health information, please use our secure patient portal.

7. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our mobile messaging practices, please contact us at: